FAQ
1. Q: What kind of certificates your solar generator power station products have?
A: solar generator power station products have acquired UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
2. Q: Can you supply OEM &ODM service ?
A : Yes, but there is a minimum order quantity required.
3 .Q: Can you ship your off grid power station products by sea or by air ?
A : We have long-term cooperated forwarders who are professional at battery shipment.
4 .Q: How long is the warranty?
A: Our warranty is from 2-5 years.
5. Q: What can solar power station power?
A: solar power station can power most of the home appliances, it also depends on the output power of power stations. 6. Q:Does solar power station products have UPS function?
A : The portable power station has no UPS function, while the home systems has UPS function
7. Q: Can you supply solar panels? Can you recommend?
A: Yes, we have solar panels, we can recommend you suitable solar panels.
8 .Q: Can I customize solar generator power station products?
A: Yes. Let me know the specific customization requirements and I will get back to you as soon as possible.
9. Q: Can I get a solar generator power station sample?
A: Yes, please leave your contact information and our sales manager will contact you soon.