Q1: Are you a factory or trading company?
A1: we are a lithium battery packs factory from China. we have rich experiences making different types oflithium battery packs for different areas. especial for the solar system, inverter system, UPs system andother energy storage system

Q2: How about the Shipping Method?
A2:Due the battery is dangerous goods, which only can deliver to clients by sea( the weight more than25kg)

Q3: How about the delivery date?
A3: ln General, the delivery date will be 25-30 working days for normal buy quantity. But sometimes dependon client's request, maybe we can shorten a little time.

Q4: What are the key features of your products.
1.Super safety 2.light 3.Easy installation 4.long life cycles 5.Smart BMS 6.CAN/RS232/RS485

Q5: What guarantees are offered?
A5: 5 years guarantee of free replacement if quality problem,other problem supply technical support and freespare parts replacement

Q6: How are these products shipped to the customer? Do you offer free shipping?
A6: The goods to be delivered to all around the world by sea.Not free shipping, but we can help to confirmthe best shipping agent for our clients.

Q7: Which technologies are used in your product?
1:Advanced battery management system with current limiting function 2:High cycle time and service life3:low self discharge 4:Excellent high temperature performace 5:High energy density and conversionefficiency6:Built-in protection for over-chanrge over-discharge and over-temperature 7.E-Veclelevel lithium cells use for energy storage, super safe.

8: Which intelligent software is used in your product and what does it do?

A8: Smart BMS for lithium battery cells management and monitoring.